Answered · 1 ring
Answers every call — even the 200th today
Picks up on the first ring, 24/7. No hold music, no queue, no voicemail black hole. Calm and competent at 2pm and at 2am.
AI agents that handle your support — and close your sales
Cerebrim deploys voice and chat agents across the phone, your website, and WhatsApp. They answer every customer in seconds, resolve the routine end-to-end, and call new leads back before they go cold — in your customers' language, around the clock. Your people keep the conversations that actually need a human.
Live in weeks · Multilingual
Meet the agents
One workforce for every customer conversation
Cerebrim agents pick up the phone, answer your website chat, reply on WhatsApp, and work your leads — trained on your business, your policies, and your tone. They resolve the routine and hand the rest to your team.
Return processed
Resolves, not just deflects
Looks up the order, checks the policy, processes the return, books the appointment. Real resolutions on the call — logged, with the action actually taken.
Human handoff
Hands off the moment it should
Senses frustration or complexity and routes to the right person with a full summary — so the customer never repeats themselves. Always one tap to a human.
Does the jacket come in a medium?
Yes — medium is in stock and ships free today. Want me to add it to your cart?
In stock
A shopping assistant that closes
Answers pre-sale questions on the spot, recommends the right product, and recovers the abandoned cart — right inside your site, before the visitor leaves.
Trained on your catalog
Knows what your best rep knows
Grounded in your catalog, help center, and policies — so it answers sizing, shipping, returns, and stock accurately. When it isn't sure, it says so and hands off, instead of inventing an answer.
Buying intent spotted
Turns support chats into sales
Spots buying intent inside a routine question and moves the conversation toward checkout — helpful, never pushy, exactly how you'd train a human rep.
Your Business · WhatsApp
Where's my order? 🙏
Out for delivery — arriving by 6pm today. Here's your tracking link 📦
Lives on the number they already text
No new app to install. The agent answers on your business WhatsApp — same number, same identity — where Israeli customers actually expect a reply in minutes.
Inbox at zero
Clears the inbox you can't keep up with
Order status, returns, opening hours, FAQs — answered instantly, day or night, in every language your customers use. No backlog, no "we'll get back to you."
Routed to your team
Escalates the ones that matter
Anything sensitive, angry, or high-value is handed to a human with the whole thread summarized. The routine is automated; the relationship stays yours.
Called back · 0:08
Calls every new lead back before they cool off
A lead fills out the form; the agent calls or messages while the intent is still fresh. Harvard Business Review, studying 1.25 million leads, found firms that make contact within the first hour are nearly 7× likelier to qualify that lead than those who wait an hour longer.
Meeting booked
Qualifies, books, and chases the follow-up
Asks the right questions, books the meeting straight onto the calendar, and reminds the no-shows — by voice or text. The follow-up that never happens, happening automatically.
Cold list reactivated
Reactivates the leads sitting in your CRM
Outbound voice and text campaigns that wake up cold lists, requalify old opportunities, and hand the warm ones to your closers — while your team sleeps.
Who it's for
Built for high-volume teams
Wherever customers call, message, and buy, Cerebrim runs the front line — in the channels and languages your market actually uses.
E-commerce & retailPre-sale answers, recovered carts, instant order status
SaaS & subscriptionInbound leads called in seconds, tier-1 resolved 24/7
Insurance & financeQuotes, claims and renewals — answered and routed
Clinics & servicesBooked, reminded, rescheduled — no missed calls
One brain, every channel
The same agent, wherever your customer shows up
A customer who calls, then texts, then opens your website never starts over. Cerebrim carries the context across phone, web, and WhatsApp — and into your helpdesk, CRM, store, and calendar.
Phone
Website chat
WhatsApp
Email
Helpdesk & CRM
How it works
We build, train, and tune it.
We build, train, and tune it.
You say go.
Most AI projects die in setup. We don't hand you a builder and wish you luck. Our team ingests your help center, your past conversations, your catalog, and your sales scripts, then trains, tests, and tunes each agent until it sounds like your best person.
1
We learn your business
Help center, past chats, catalog, policies, and scripts — your knowledge becomes the agent's.
2
We connect your tools
Native to WhatsApp, your helpdesk, CRM, store, and calendar — so agents take real actions, not just talk.
3
You approve, we go live
Live in weeks. We keep tuning on real conversations until you're confident — not until a contract says we can stop.
Built to be trusted
Automation your customers won't resent
The fastest way to hurt your brand is a bot that bluffs and won't let anyone reach a human. Cerebrim is built the other way around.
Grounded in your knowledge
Answers come from your help center, catalog, and policies — with sources. When it isn't sure, it says so and hands off, instead of inventing an answer.
Human handoff, done right
It knows what it can't handle and routes to the right person with full context — and a customer can always reach a human in one step.
Tested before it talks to a customer
Every agent runs against scripted scenarios from your business — checking it routed to the right skill, called the right tool, and handed off when it should. We compare models on pass rate, latency, and cost before anything goes live.
Secure by design
Your data stays yours. PII redaction, guardrails on what the agent can say and do, and enterprise-grade access controls from day one.
Your next customer is calling right now. Cerebrim picks up.
Book a 30-minute call. We'll walk you through a working agent on a scenario from your business — what it handles, what it hands to a human, and what it would take to run it on your channels. If it's not for you, no follow-up.
Book a demo